The 5 Questions Homeowners Ask That Every HOA Board Should Be Able to Answer

A practical one-page reference for self-managed condo and HOA board members. Free.

Every board member has been put on the spot.
A homeowner asks where the reserve money went. Someone wants to know why dues went up. A repair has been "in progress" for six weeks and now there's a pointed question at the annual meeting.
Most boards aren't unprepared because they don't care — they're unprepared because the information is scattered. This guide gives you the exact words to use and what to have ready before it comes up.

What’s inside:

• What to say when a homeowner asks about the reserve fund

• How to explain a dues increase without triggering a complaints thread

• The right response when a repair has been taking too long

• What to do when someone formally requests financial records

• How to answer questions about board member turnover and continuity